Refund policy

 

At our jewellery brand, your satisfaction is important to us. We take great care in delivering high-quality, anti-tarnish jewellery products.

Returns

We accept returns only in the following cases:

  • You received a damaged product

  • You received a wrong product

To request a return, please contact us within 48 hours of delivery with clear photos or videos of the product.

Items must be:

  • Unused

  • In original packaging

  • With all tags and accessories intact

Due to hygiene and quality reasons, we do not accept returns for:

  • Used products

  • Products damaged after delivery

  • Change-of-mind returns


Refunds

Once your return request is approved and the product is received and inspected, your refund will be processed.

Refunds will be issued to the original payment method within 5 to 7 business days after approval.


Non-returnable items

For safety and hygiene reasons, certain jewellery items may be non-returnable unless they are damaged or incorrect at the time of delivery.


How to request a return

Please email us at:

📧 rupeshkumar46588@gmail.com
📞 8920414711

Mention your:

  • Order number

  • Reason for return

  • Clear images or video of the product


Important note

Product colors may slightly vary due to lighting and screen differences. Such variations are not considered defects.


This policy helps you:
✔ stay safe as a new brand
✔ avoid fake returns
✔ protect your jewellery business

Perfect for your new store. 💎